Privacy Policy

We value your trust and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase on our website https://femalelook.shop/.

1. Who We Are

Female Look (“we”, “us”, “our”) is an Indian online fashion brand operated by Kishan Anurag Kashyap, located at:

Female Look
Pondicherry University, Chinna Kalapet,
605014 Kalapet, Puducherry, India
📞 +91 9999999999
✉️ femalelook.shop@gmail.com

We are dedicated to ensuring your shopping experience is safe, transparent, and enjoyable.

2. Information We Collect

We collect only the information necessary to process your order and improve our services.

A. Personal Information

When you shop or create an account with us, we may collect:

Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via payment gateway)

B. Non-Personal Information

We may also collect:

Browser type and device info
IP address and location (approx.)
Pages visited, time spent, and other website usage data (via cookies and analytics tools)

3. How We Use Your Information

We use your data strictly for legitimate business purposes, such as:

Processing and fulfilling your orders
Sending order confirmations, updates, and delivery info
Responding to customer service queries
Sending offers, newsletters, or promotions (only if you opt-in)
Improving our website, products, and services
Complying with legal and regulatory requirements

We do not sell or rent your personal data to any third party.

4. Payment & Data Security

We use secure and trusted payment gateways like Razorpay, Cashfree, and PayU.
All online transactions are processed through SSL encryption to protect your sensitive data.

We do not store your card details or banking information on our servers.
Payments are handled directly by certified third-party payment providers under strict data security protocols.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences, analyze traffic, and personalize recommendations.

You can manage or disable cookies through your browser settings.
However, some parts of the site may not function properly if cookies are turned off.

6. Sharing of Information

We only share your data with trusted service providers for essential operations, such as:

Courier & logistics partners (for shipping orders)
Payment gateways (for processing payments)
Analytics & marketing tools (to improve site experience)

These third parties are bound by confidentiality and data protection agreements, ensuring your information is handled securely.

7. Data Retention

We retain your information only for as long as it’s necessary to:

Fulfill your order
Provide customer support
Meet legal or tax obligations

After this period, data is securely deleted or anonymized.

8. Your Rights Under Indian DPDPA 2023

Under the Digital Personal Data Protection Act (DPDPA) 2023, you have the right to:

Access your personal data
Request correction of inaccurate data
Withdraw consent for marketing or communication
Request deletion (“Right to be Forgotten”)
Know how your data is processed

To exercise any of these rights, email us at femalelook.shop@gmail.com — our data protection team will respond within 7 working days.

9. Marketing & Communication

We may send you promotional emails or messages about new arrivals, offers, and updates — only if you’ve subscribed voluntarily.
You can unsubscribe anytime by clicking the “Unsubscribe” link in our emails or contacting us directly.

10. Data Security Measures

Your privacy is our priority. We take multiple steps to protect your personal information:

Secure servers and SSL encryption
Limited staff access to sensitive data
Regular security audits and compliance checks
Safe payment gateway integrations

However, no online transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security beyond our control.

11. Third-Party Links

Our website may contain links to third-party sites (like courier tracking pages or social media).
We are not responsible for the privacy practices or content of these external sites.
Please review their privacy policies separately before sharing any personal data.

12. Children’s Privacy

Our website and services are not intended for children under 13 years of age.
We do not knowingly collect personal data from minors. If you believe a child has provided information to us, please contact us for immediate deletion.

13. Changes to This Policy

We may update or revise this Privacy Policy from time to time to reflect legal, operational, or business changes.
All updates will be posted on this page with the “Last Updated” date at the top.

We encourage you to review this page regularly to stay informed about how we protect your data.

14. Contact Us

For any questions, complaints, or privacy concerns, contact us at:

Email: femalelook.shop@gmail.com
Phone: +91 9999999999
Address: Female Look, Pondicherry University, Chinna Kalapet, 605014 Kalapet, Puducherry, India

We’ll respond within 7 working days of receiving your request.

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